Mitsubishi Motors Thailand Launches Industry-First ‘Maintenance Certificate’ to Raise Resale Value of Its Vehicles

Bangkok – July 14, 2023: Mitsubishi Motors (Thailand) Co., Ltd. has launched ‘Maintenance Certificate,’ a first-in-industry initiative to raise resale value of customers’ Mitsubishi Motors vehicles to underline its commitment to continuously maximize customer satisfaction as well as enhance sales and aftersales service effectiveness under the promise of ‘Good Car, Good Maintenance, Good Resale Value’.

Mr. Yasunori Koyanagi, Vice President, Global Parts and Accessories Division, Aftersales Division and Field Service Division of Mitsubishi Motors (Thailand) Co., Ltd. said, “When purchasing or selling a car, customers consider various factors including vehicle’s periodic maintenance history, warranty condition, and mileage. These factors significantly impact the buyers’ confidence and decision-making process. Vehicles with a good service history and comprehensive details, especially from the manufacturer and official dealers, will have more chances to be considered than cars without them.”

“Thus, Mitsubishi Motors Thailand has initiated the ‘Maintenance Certificate,’ which is an official service center certification from Mitsubishi Motors provided to customers. This document contains detailed information about the car, including periodic service history, warranty period, and mileage to confirm that a particular Mitsubishi Motors vehicle has undergone proper scheduled maintenance and checks-up. It increases confidence and enhances the value of buying and selling Mitsubishi Motors cars. It also reflects of our commitment to continuously enhance the sales and aftersales service effectiveness after earning Thailand’s top spot in Sales Service Satisfaction and After Sales Service Satisfaction from Thailand Automotive Quality Award (TAQA) for two years in a row since 2020,” added Mr. Koyanagi.

Mitsubishi Motors Thailand has earned seven No.1 awards in Sales Service Satisfaction and After Sales Service Satisfaction from TAQA including

• Outstanding After Sales Service Satisfaction for Passenger Car in 2020 and 2021
• Outstanding Sales Satisfaction for Passenger Car in 2020 and 2021
• Outstanding After Sales Service Satisfaction for 1-Ton Pickup in 2020 and 2021
• Outstanding Sales Service Satisfaction for 1-Ton Pickup in 2021

For more information, please visit Mitsubishi Motors website, https://www.mitsubishi-motors.co.th, contact Mitsubishi dealers nationwide, or contact the Mitsubishi Call Center at 02-079-9500 available 24 hours daily.

About Mitsubishi Motors Thailand (MMTh)

Mitsubishi Motors (Thailand) Co., Ltd., the largest plant in the MMC group and an export hub to more than 120 countries, is one of Thailand’s leading automotive manufacturers committed to produce and sell a range of vehicles that are eco-friendly, high in quality, performance, safety, comfort, technology and customer satisfaction. In 2018, MMTH officially opened Education Academy in Pathum Thani and celebrated a total production of six million units at the beginning of 2021. MMTh’s current range of vehicles includes MITSUBISHI TRITON, MITSUBISHI PAJERO SPORT, MITSUBISHI ATTRAGE, MITSUBISHI MIRAGE, MITSUBISHI XPANDER, MITSUBISHI XPANDER CROSS and MITSUBISHI OUTLANDER PHEV. To ensure the highest quality, MMTh uses its proving ground in Si Racha, Chonburi to assess products from design and prototype stages to pre-production and commercialization. This ensures customers take delivery of vehicles that are second-to-none in all aspects of quality.

• Please contact Mitsubishi dealers nationwide for more information and test driving, or contact Mitsubishi Call Center Tel. 02-079-9500 every day at 8:30 – 17:00 hrs.
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