Mitsubishi Triton Double Cab Plus and Mitsubishi Xpander Ranked No.1 in J.D. Power 2025 Thailand Initial Quality Study

Photo caption:

Mr. Sarote Maartlert, Executive Vice President, Sales and After Sales (left in photo 1), and Mr. Thaworn Gumkeaw, Vice President of Factory Unit (left in photo 2), of Mitsubishi Motors (Thailand) Co., Ltd., received the No.1 award in J.D. Power 2025 Thailand Initial Quality Study^SM (IQS). The award was presented by Mr. Atsushi Kawahashi, Senior Director Automotive Division, J.D. Power Japan, Inc.

 

Bangkok – 25 June 2025: Mitsubishi Triton Double Cab Plus and Mitsubishi Xpander, two popular models from Mitsubishi Motors Thailand, continue to earn strong acclaim from Thai customers for their confident drivability, distinctive design, and practical functionality. Most recently, both models reaffirmed their exceptional quality by securing the No.1 ranking in the J.D. Power 2025 Thailand Initial Quality Study^SM (IQS), based on feedback from new vehicle owners in Thailand.

This award reflects the satisfaction of new vehicle owners nationwide and reinforces the high-quality standards of Mitsubishi Motors, which continue to earn the trust and recognition of customers in Thailand.

 

Mr. Sarote Maartlert, Executive Vice President, Sales and After Sales, said “We are honored and deeply grateful for the continued support from Thai customers, which has led both of our models to achieve the highest rankings in their respective segments this year. Mitsubishi Triton Double Cab Plus is not only distinguished by its bold design, but also stands out in terms of performance, durability, and safety. Its well-equipped interior enhances driving convenience, making it ideal for both daily use and weekend getaways. We are confident that the Mitsubishi Triton is one of the top choices for drivers seeking a versatile pickup truck that is comfortable to drive and, most importantly, offers peace of mind when it comes to safety standards.”

 

“Meanwhile, Mitsubishi Xpander has also gained popularity as a well-rounded MPV, offering practical functionality, a spacious cabin, and great value for families,” Mr. Sarote added.

 

Mr. Thaworn Gumkeaw, Vice President of Factory Unit, added “This award reflects Mitsubishi Motors Thailand’s strong commitment to stringent quality control at every stage of the production process at our manufacturing plant in Laem Chabang Industrial Estate, the main production base in the region. We take pride in our ability to consistently deliver high-quality vehicles to our customers, and we are confident that every model produced at our factory meets global standards to ensure the highest level of satisfaction for every customer in every aspect.”

 

This year’s J.D. Power study covered 55 vehicle models from 14 brands and surveyed feedback from 4,721 new-vehicle owners across Thailand. The participants had purchased their vehicles between June 2024 and January 2025, with the survey conducted between December 2024 and February 2025 in 22 major cities nationwide. The study covered vehicles powered by internal combustion engines (ICE), hybrid electric vehicles (HEV), and battery electric vehicles (BEV).

 

Amid the growing challenges in today’s automotive industry, Mitsubishi Motors Thailand remains firmly committed to developing and delivering high-quality vehicles that meet the real-world needs of consumers in every aspect. The company continues to advance its production operations and ensure timely and efficient vehicle delivery. At the same time,it remains dedicated to providing customers with peace of mind through exceptional aftersales service, supported by a strong network of over 190 dealers nationwide ensuring convenient, prompt, and top-standard service across Thailand.

About Mitsubishi Motors Thailand (MMTh)

Mitsubishi Motors (Thailand) Co., Ltd., the largest plant in the MMC group and an export hub to more than 120 countries, is one of Thailand’s leading automotive manufacturers committed to produce and sell a range of vehicles that are eco-friendly, high in quality, performance, safety, comfort, technology and customer satisfaction. In 2018, MMTH officially opened Education Academy in Pathum Thani and celebrated a total production of six million units at the beginning of 2021. MMTh’s current range of vehicles includes MITSUBISHI TRITON, MITSUBISHI PAJERO SPORT, MITSUBISHI ATTRAGE, MITSUBISHI MIRAGE, MITSUBISHI XPANDER, MITSUBISHI XPANDER CROSS and MITSUBISHI OUTLANDER PHEV. To ensure the highest quality, MMTh uses its proving ground in Si Racha, Chonburi to assess products from design and prototype stages to pre-production and commercialization. This ensures customers take delivery of vehicles that are second-to-none in all aspects of quality.

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